تحلیل ویژگی‎های کلیدی کیفیت در پروژه‎های خطوط انتقال گاز با استفاده از مدل‌سازی معادلات ساختاری

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[3]    Toor, S., Ogunlana, S., (2010). “Beyond the iron triangle: stakeholder perception of key performance indicators (KPIs) for large-scale public sector development projects”, International Journal of Project Management 28: 228-236.

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[6]    Makulsawatudom, A., Emsley, M., Sinthawanarong, K., (2004). “Critical factors influencing construction productivity in Thailand,” The Journal of King Mongkut’s Institute of Technology North Bangkok, 14(3).

[7]    Attalla, M., Fetaih, A., Hegazy, T., Elbeltagi, E., (2003). “Delivering projects with quality and safety. Proc.”, The 31st Annual Conference-Canadian Society for Civil Engineering, 193-201.

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[9]    ISO 9000:2005, (2005). Quality management   systems – Fundamentals and vocabulary, Geneva: ISO.

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[12] Davis, K., Ledbetter, W., Burati, J., (1989). “Measuring Design and Construction Quality Costs”, Journal of Construction Engineering and Management, 115(3): 385-400.

[13] Kärnä, S., Junnonen, J.M., Kankainen, J., (2004). “Customer satisfaction in Construction”, Proceedings of the 12th Annual Conference on Lean Construction, pp. 476-488.

[14] Berry, L.L., Parasuraman, A., Zeithaml, V.A., (1988). “The service-quality puzzle”, Business Horizons, 31: 35-43.

[15] ISO 8402:1994, (1994). Quality management and quality assurance – Vocabulary. Geneva: ISO.

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[17] Garvin, D.A., (1988). “Managing Quality”, The Free Press, New York.

[18] Rosenfeld, Y., (2009). “Cost of quality versus cost of non-quality in construction: the crucial balance”, Construction Management and Economics, 27(2): 107-117.

[19] Olaoluwa, P., (2013). “Factors affecting cost of construction Projects in Nigeria (A Case study of roads and building firms in Akure), A Research project submitted to the department of Project Management Technology”, Federal University of Technology and Akure, Nigeria.

[20] Frimpong, Y., Oluwoye, J., Crawford, L., (2013). “Causes and delay and cost overruns in construction ground water projects in developing countries; Ghana as a case study”, International journal of Project Management, 21: 321-326.

[21] Chan, A.P.C., (2001). “Framework for Measuring Success of Construction Projects”, Report 2001- 003-C-01: Value Alignment Process for Project Delivery. QUT, Australia.

[22] Song, S.H., Lee, H.S., (2004). “Analysis and Utilization of Quality Cost in Construction”.

[23] Jha, K.N., Iyer, K.C. (2006). “Critical factors affecting quality performance in construction projects”, Total Quality Management & Business Excellence, 17(9): 1156-1170.

[24] Barrett, P., (2000). “Systems and relationships for construction quality”, International Journal of Quality & Reliability Management, 17 (4/5): 377-92.

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[27] Forsythe, P., (2015). “Monitoring Customer Perceived Quality and Satisfaction during theconstruction process”, C0onstruction Economics and Building, 15(1): 19-42.

[28] Chegeni, M., Noorossana, R., (2017). “Doctoral                Disseration. Key Quality Attributes in Gas Pipe Line Transmission Projects”, Iran University of Sience and Technolog, Fculty of Industrial Engineering.

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[34] Yasamis, F., Arditi, D., Mohammadi, J., (2002). “Assessing contractor quality performance”, Construction Management and Economics, 20: 211-223.

[35] Dong, A., Maher, M.L., Kim, M.J., Gu N., Wang, X.,   (2009). “Construction defect management using a erviceabi digital workbench”, Autom. Constr., 18(6): 814-824.

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[40] Juda, M. (2009). International Standard ISO-9000: 2005. “The degree to which a set of inherent characteristics of a product fulfill customer requirements”.

[41] Rosenfeld, Y., (2009). “Cost of quality versus cost of non-quality in construction: the crucial balance”, Construction Management and Economics, 27(2): 107-117.

[42] Doloi, H., (2009). “Analysis of pre-qualification criteria in contractor selection and their impacts on project success”, Construction Management and Economics, 27: 1245-1263.

[43] Evans, J.R., Lindsay, W.M. (2005). “The Management and Control of Quality”, 6th Edn, South-Western, Thompson Corporation.

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[46] Gronroos, C. (1988). “Service quality; the six criteria of good perceived service quality”, Review of Business, 9(3): 10-13

[47] Hansen, T., (2005). “Understanding consumer perception of food quality: The cases of shrimps and cheese”, British food Journal, 7(7) 453-500.

[48] Sebastianelli, R., Tamimi, N., (2002). “How product quality dimensions relate to defining quality”, Journal of Quality & Reliability Management, 19 (4): 443-453.

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